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Updated 5-02-2005

Dedicated Servers   


Full-Managed Servers

Dedicated Full Managed Servers are for our customers who rely on MapleData expert support staff to maintain and monitor the operation of the server software and hardware. Best suited for the customer who wants to concentrate on web development and not server administration.

Co-Managed Servers

Co-Managed ServersDedicated Co-Managed Servers are for the customer who have limited time to administrate their server. Best suited for the customer who wants assistance in administration of their server.

Self-Managed Servers

Dedicated Self Managed Servers are for the customer who has an extensive system administration department to maintain and manage their server. This provides the customer with administrative access to servers and allows them to configure 3rd party applications or proprietary software. Best suited for the customer who wants to administratively control their server.

MapleData reserves the right to disable any server in order to insure MapleData network stability.

MapleData reserves the right to limit excessive services performed.


LINUX Self-Managed
Co-Managed Full-Managed
Description
Customer has full administrative access to server. All software, updates, security, virus protection, and third party or proprietary applications are the sole responsibility of customer.
Customer has full administrative rights to the server and maintains all software. MapleData assists in standard installed software updates (see Standard Installed Software list below). MapleData staff will manage Standard Installed Software.
 
Standard Installed Software
Current stable release of Red Hat Linux. Included packages: Apache, PHP, FTP server, remote secure shell, MySQL, Perl, Sendmail, Webalizer and file compression utilities.
Administrative Access
Yes
Yes No
DNS/IP
DNS Configuration with MapleData Primary and Secondary DNS Servers
Yes
Yes Yes
Configuration on 1 Initial IP Address
Yes
Yes Yes
Tech Support
Installation of Basic Web Server Modules
Yes Yes Yes
Standard OS installation
*Optional Yes Yes
Full Hardware Support
Yes Yes Yes
Reboots
Limited during normal business hours. Limited during normal business hours. Yes
Basic Operating system Support
Optional* Yes Yes
Initial Configuration of Standard Insalled Software
Optional* Yes Yes
Installation of OS Security Patches and Standard Operating Patches
Optional*
Yes Yes
Web Server Troubleshooting
Optional*
Yes Yes
Operating System Reinstall
Optional*
Yes Yes
Web Server Re-install
Optional*
Yes Yes
Ftp Server Reinstall
Optional*
Yes Yes
Monitoring Services
None. Upgrade Monitoring Service available. See Monitoring Services. Basic. Upgrade Monitoring Service available. See Monitoring Services. Basic. Upgrade Monitoring Service available. See Monitoring Services.
Application monitoring
Optional (see supported)
  Optional (see supported)
Backup Services
Backup services are available—ask for details
Web Statistics Basic. Net Tracker optional. Basic. Net Tracker optional. Basic. Net Tracker optional.
       
*Optional Services billed at $95 hour time and material with 15 minute minimums.


Windows 2003 Self-Managed
Co-Managed Full-Managed
Description
Customer has full administrative access to server. All software, updates, security, virus protection, and third party or proprietary applications are the sole responsibility of customer.
Customer has full administrative rights to the server and maintains all software. MapleData assists in standard installed software updates (see Standard Installed Software list below). MapleData staff will manage Standard Installed Software.
Standard Installed Software
Windows 2003, IIS 6 with 1 domain configured, FrontPage 2002 Server Extensions, FTP, Perl, Awstats.
E-mail Server
I-mail software available as an option - ask for details.
Administrative Access
Yes
Yes No
DNS/IP
DNS Configuration with MapleData Primary and Secondary DNS Servers
Yes
Yes Yes
Configuration on 1 Initial IP Address
Yes
Yes Yes
Tech Support
Installation of Basic Web Server Modules
Yes Yes Yes
Standard OS installation
Optional* Yes Yes
Full Hardware Support
Yes Yes Yes
Reboots
Limited during normal business hours. Limited during normal business hours. Yes
Basic Operating System Support
Optional* Yes Yes
Initial Configuration of Standard Insalled Software
Optional* Yes Yes
Installation of OS Security Patches and Standard Operating Patches
Optional*
Co-Managed Yes
Web Server Troubleshooting
Optional*
Yes Yes
Operating System Reinstall
Optional*
Yes Yes
Web Server Re-install
Optional*
Yes Yes
Ftp Server Reinstall
Optional*
Yes Yes
Monitoring Services
None. Upgrade Monitoring Service available. See Monitoring Services. Basic. Upgrade Monitoring Service available. See Monitoring Services. Basic. Upgrade Monitoring Service available. See Monitoring Services.
Managed Services
Backup Services
Backup services are available—ask for details
Web Statistics Basic. Net Tracker optional. Basic. Net Tracker optional. Basic. Net Tracker optional.
       
*Optional Services billed at $95 hour time and material with 15 minute minimums.



Pricing Information

Windows 2003 Self Managed Dedicated Server
Professional
Corporate
Enterprise
Single Intel P4 2.4 Ghz
2u Case
256 MB Ram
40 GB IDE
30 GB Data Transfer/Month
Single Intel P4 2.4 Ghz
2u Case
512 MB Ram
2-18 GB mirror
30 GB Data Transfer/Month
Dual 2.4 Xeon
2u Case
1GB Ram
3-18 GB SCSCI RAID 5
30 GB Data Transfer/Month
Setup: $334.00
Monthly: $334.00
Setup: $381.00
Monthly: $381.00
Setup: $486.00
Monthly: $486.00

Linux Self Managed Dedicated Server
Professional Corporate Enterprise
Single Intel P4 2.4 Ghz
2u Case
256 MB Ram
40 GB IDE
30 GB Data Transfer/Month
Single Intel P4 2.4 Ghz
2u Case
512 MB Ram
2-18 GB mirror
30 GB Data Transfer/Month
Dual 2.4 Xeon
2u Case
1GB Ram
3-18 GB SCSCI RAID 5
30 GB Data Transfer/Month
Setup: $290.00
Monthly: $290.00
Setup: $337.00
Monthly: $337.00
Setup: $442.00
Monthly: $442.00


Windows 2003 FULL Managed Dedicated Server
Professional
Corporate
Enterprise
Single Intel P4 2.4 Ghz
2u Case
256 MB Ram
40 GB IDE
30 GB Data Transfer/Month
Single Intel P4 2.4 Ghz
2u Case
512 MB Ram
2-18 GB mirror
30 GB Data Transfer/Month
Dual 2.4 Xeon
2u Case
1GB Ram
3-18 GB SCSCI RAID 5
30 GB Data Transfer/Month
Setup: $484.00
Monthly: $484.00
Setup: $531.00
Monthly: $531.00

Setup: $636.00
Monthly: $636.00


Linux FULL Managed Dedicated Server
Professional Corporate Enterprise
Single Intel P4 2.4 Ghz
2u Case
256 MB Ram
40 GB IDE
30 GB Data Transfer/Month
Single Intel P4 2.4 Ghz
2u Case
512 MB Ram
2-18 GB mirror
30 GB Data Transfer/Month
Dual 2.4 Xeon
2u Case
1GB Ram
3-18 GB SCSCI RAID 5
30 GB Data Transfer/Month
Setup: $440.00
Monthly: $440.00
Setup: $487.00
Monthly: $487.00
Setup: $592.00
Monthly: $592.00

 

Monitoring Services
Basic Monitoring

  • Service availability (IP address ping)
  • 24 x 7 E-mail notification

Setup Fee: $29.99
Monthly Fee: $9.99

  • Additional IP monitoring $2.00 each


Advanced Monitoring

  • Service availability (IP address ping)
  • Monthly bandwidth usage
  • 24 x 7 E-mail notification/phone call notification
  • Redundant monitoring

Setup Fee: $39.99
Monthly Fee: $29.99

  • Additional IP monitoring $2.00 Each

Advanced + Monitoring

  • Service availability (IP address ping)
  • Network and system availability
  • System performance
  • System errors
  • e-Reports
  • Monthly bandwidth usage
  • 24 x 7 e-mail notification/phone call notification
  • Redundant monitoring
  • Application monitoring
    • DNS
    • HTTP
    • HTTPS
    • HTTP content (limited)
    • SMTP
    • POP
    • IMAP
    • MySQL

Setup Fee: 69.99
Monthly Fee: $69.99

  • Additional IP monitoring $2.00 each
 
 
 
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